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Policy Details 

Our Cancellation & Reschedule Policy

Memories on T.A.P. CO Photo Booth

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We know plans can change! Here’s our simple policy so everything is clear upfront:

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   Booking & Payment

  • A 50% retainer holds your date (non-refundable).

  • The final balance is due 14 days before your event.

   Cancellations

  • 30+ days before: Retainer is kept, but anything else paid is refunded.

  • 8–29 days before: 50% of your total is owed.

  • 7 days or less: Full amount is owed, no refund.

   Reschedules

  • 14+ days before: Reschedule once for free (new date must be within 1 year).

  • Less than 14 days: $100 rescheduling fee (or 25% of booking, whichever is greater).

  • Limit: 2 reschedules, then a new booking is required.

   Emergencies & Weather

  • If we have to cancel (illness, equipment issue, etc.), you’ll get a full refund or free reschedule.

  • For outdoor events, you’re responsible for providing shelter. If weather makes it unsafe and no cover is available, cancellation terms apply.

    Transferable

  • Can’t use your booking? Your retainer can be transferred to another event or client within 1 year.

    At Memories on T.A.P. CO, we do our best to be flexible while keeping things fair. These policies help us stay organized and ready to deliver the best photo booth experience for your celebration!

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